Frequently asked questions

Q. How long will the chocolates last from purchase?
A. Three months from the date of shipment. 

Q. When is the last date to order chocolates for a guaranteed Christmas delivery?
A. We can guarantee Christmas delivery on orders made up to and on noon of the 18th of December for UK and Europe and 15th December for the rest of the world. 

Q. Why do we only have one size of gift box on our site?
A. We are currently releasing our range in stages onto our new website. With the reminder of the collections coming in early 2017.

Q. Are you still able to order Horses Heads and your favourite chocolates, even if they are not listed online currently.

A. We still hold all our stocks and if you contact us directly we can arrange a custom order. 

Q. Do we accept all card types? 

A. We accept most modern credit and debit cards through our website as well as PayPal.

If your question isn’t covered here please use the contact us on the home page of the website where we will respond as quickly as possible to your question.