Refund policy

We do Honor refunds if they fall under any of the following reasons.
1. Non-delivery of the product or service: such as, for example, due to some mailing issues and you didn’t receive your items.
2. Products arrived faulty or in a damaged state
3. Products are not as described:
All refund requests are reviewed on a case basis, with Caragh Chocolates reserving full discretion to make the determination whether a refund is appropriate.

Contact Us
We aim to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query. We pride ourselves on our speedy and personal responses to your queries.
Requests for a refund are accepted within the period of 14 days upon receiving your order. You should accompany this request with detailed and grounded reasons why you are applying for a refund.
You can email us at info@caraghchocolates.com or if you prefer you can write to us at:

Caragh Chocolates
Plaisance
Sark
Channel Islands
GY10 1SD